Refund & Cancellation Policy
At Emperiox, our goal is to build long-term partnerships with our clients by delivering consistent and measurable results. Please review our refund and cancellation policy below:
Contract Duration
All service agreements are based on a fixed 6-month contract, with clearly defined deliverables and timelines.
The initial 6-month contract is non-cancellable. Clients are expected to remain committed for the full term to allow proper execution of strategy and measurable growth.
Contract Renewal & Cancellation
After the completion of the initial 6-month term, a new 6-month contract may be initiated for continued service.
After the first 6 months, clients may cancel the renewed contract at any time by providing a 30-day written notice.
No cancellations or refunds are allowed during any active 6-month contract period.
Refund Policy
As the initial contract term is fixed, no refunds will be issued for early termination during that period.
Payments made for services already delivered or initiated are non-refundable.
One-time setup fees, third-party costs (such as advertising spend or software tools), and custom project fees are also non-refundable.
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Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail management@emperiox.com